Thank-you for booking your appointment.

If you need to change or cancel your appointment you can do so up to 24 hours prior to the start of your appointment.
If you need to cancel with under 24 hours notice the full session fee will be charged.
If meeting by Video the link is in your booking confirmation emails. If meeting by phone, please ensure your phone number is up to date.

Thank-you for booking your appointment.

In regards to in person appointments:
If you need to change or cancel your appointment you can do so up to 24 hours prior to the start of your appointment. If you need to cancel with under 24 hours notice the full session fee will be charged, unless cancelling due to signs of COVID related illness, in which case please do cancel and no fee will be charged..

The Dominion Building is locked 24/7. Please buzz 77 and your counsellor will be able to let you in.

The office is located alongside bus and transit routes. The Dominion Building has a 2 inch concrete lip outside the building that can create an accessibility barrier; the building itself is wheelchair accessible. If this may lead to a barrier in accessing counselling please contact your counsellor in order to make alternative arrangements.

If driving, there is free two hour parking at International Village Mall, which is located two blocks from the Dominion Building. There is also paid street parking available.

Thank you,
Collaborative Space